Returns Policy

Thank you for shopping at VELRANITH. We take great care in providing quality products and services to ensure customer satisfaction. If for any reason, you are not completely satisfied with your purchase, we offer a comprehensive return policy to address any concerns.

Eligibility for Returns

• Returns are accepted within 30 days from the date of purchase.
• Items must be in their original condition, unused, and with all tags and packaging intact.
• Proof of purchase or receipt is required for all returns.

Non-Returnable Items

• Gift cards and promotional items.
• Personalized products unless they are defective or damaged upon arrival.

Return Process

1. Contact our customer support team at [email protected] to initiate a return.
2. Once your return is authorized, you will receive a Return Merchandise Authorization (RMA) number.
3. Pack the items securely and include the RMA number inside the package.
4. Use a trackable shipping service to send the package to: VELRANITH, 123 Business Avenue, Suite 400, Newtown, NT 56789.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Questions

If you have any questions regarding our returns policy, please do not hesitate to contact our customer service team at [email protected] or call us at (555) 123-4567.